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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caleb Giannecchini

September 3, 2026

5  out of  5
rating by Caleb Giannecchini
"Thank you for always giving awesome customer service to Kat and team!"
We responded:
"Thank you so much for your kind review, Caleb!  If you need insurance assistance, we are just an email or call away! - Kathy Bernardez, your State Farm Agent   "
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Gigi Bernardez

September 3, 2026

5  out of  5
rating by Gigi Bernardez
"Such a great experience getting my life insurance set up! Everything was explained in a way that was easy to understand, and I never felt pressured or rushed. I really appreciated the time they took to make sure I had the right coverage for me and my family. The whole process was simple and comfortable. Definitely recommend!"
We responded:
"Thank you so much for the 5 stars, Gigi! We truly appreciate your feedback and are always happy to help whenever you need us. "
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keith Whitaker

September 2, 2026

5  out of  5
rating by keith Whitaker
"They are extremely helpful, professional, and always take the time to make sure I understand my insurance options"
We responded:
"Thank you so much for the 5 stars, keith! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Mffl Ace25

September 2, 2026

5  out of  5
rating by Mffl Ace25
"Very friendly staff, helped educate me on teen driving safety. Was an amazing experience and will definitely recommend to my community."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Martinez insurance team. "
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nikki ariah

September 2, 2026

5  out of  5
rating by nikki ariah
"Had a great experience getting insurance for our teen driver! Our agent explained everything really well and made it easy to understand, especially with all the questions we had about adding a new driver. They helped us understand our coverage and what would work best for our family. Super helpful and easy process!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Dukes Johnny

September 2, 2026

5  out of  5
rating by Dukes Johnny
"Kathy Bernardez State Farm provides absolutely outstanding service! Kathy and her team are incredibly knowledgeable, responsive, and genuinely care about protecting their clients. They made getting a Personal Price Plan affordable"
We responded:
"Hi Dukes, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Martinez.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kathy Bernardez "
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Alex Trof

August 18, 2026

5  out of  5
rating by Alex Trof
"Best place ever"
We responded:
"Alex, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Martinez insurance team is always here and happy to help. "
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katherine

August 18, 2026

5  out of  5
rating by katherine
"Kathy was extremely helpful, I appreciated all of her help. If you ever need anything go to her!"
We responded:
"katherine, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Jason Torres

August 18, 2026

5  out of  5
rating by Jason Torres
"Best worker I have had experienced with gave me excellent service"
We responded:
"Thank you so much for your kind review, Jason!  If you need insurance assistance, we are just an email or call away! - Kathy Bernardez, your State Farm Agent   "
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enzo a

August 18, 2026

5  out of  5
rating by enzo a
"She’s the best ever!!! Her son is cool too"
We responded:
"Thank you so much for your wonderful feedback of us here at Kathy Bernardez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Kathy Bernardez’s Insurance Team "
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Ehsaan Mouhamad

August 18, 2026

5  out of  5
rating by Ehsaan Mouhamad
"The best from State farm, so grateful for her help!"
We responded:
"Ehsaan, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Martinez. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Kathy Bernardez and Team "
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Joshua-Tyler Bernardez

August 4, 2026

5  out of  5
rating by Joshua-Tyler Bernardez
"kathy was really great in helping me!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Martinez insurance team. "
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Joshua Bernardez

August 4, 2026

5  out of  5
rating by Joshua Bernardez
"State Farm made the process easy and stress-free. The staff was friendly, helpful, and answered all my questions. Overall, I had a great experience and would recommend them."
We responded:
"Joshua, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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JB

August 4, 2026

5  out of  5
rating by JB
"You are a great teacher. Thanks for teaching us driver safety and auto insurance. I also enjoyed the hot cocoa. I recommend agent Kathy and her team to everyone."
We responded:
"We love seeing reviews like this! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Ron Marquez Jr

July 24, 2026

5  out of  5
rating by Ron Marquez Jr
"If you're looking for a great agent & team w State Farm you will be in good hands. Always had a great level of expertise w Kathy Bernardez & her team. 👍"
We responded:
"Wow, thank you for the 5-star review, Ron! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Elke Voss

June 2, 2026

5  out of  5
rating by Elke Voss
"Our family has been with State Farm for over 30 years. My first 20 years were with Marge Michaels who since retired. We almost left State Farm because the agent and staff that took over were unreliable, unavailable and quiet honestly incompetent.
Thank goodness for Kathy and her team! They took over and corrected all the mess which was caused by the other agen and her staff. We are now back in great hands for all our insurance needs. If you are in need for a knowledgable, caring and professional insurance team, look no further than Kathy Bernardez and her team! They will find the best fit for your insurance and financial needs. A special thank you to Monique who is a diamond amongst all the gems at this office. I highly recommend this office."
We responded:
"We are grateful for your 5-star review, Elke! Thanks for taking a moment to share your positive rating of State Farm Agent Kathy Bernardez’s Team here in Martinez . "
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Gio Negrete

October 16, 2025

5  out of  5
rating by Gio Negrete
"I highly recommend Kathy’s office. She and her team went above and beyond, providing exceptional service and answering all of my questions with care"
We responded:
"Hi Gio! Thank you so much for your thoughtful review! We’re so glad to hear you had a great experience with our team. Providing exceptional service and making sure our clients feel cared for is always our top priority. We truly appreciate your recommendation!"
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Courtney Khashabi

October 15, 2025

5  out of  5
rating by Courtney Khashabi
"Kathy and her team do a great job answering questions quickly and making things simple. She is patient and kind and really understands insurance. Highly recommend this agency!"
We responded:
"Thank you so much for your kind words, Courtney! We truly appreciate you taking the time to share your experience. Our team is always happy to help and make insurance simple and stress-free. We’re grateful for your trust and support!"
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Korina Le'Trell

September 12, 2025

5  out of  5
rating by Korina Le'Trell
"I couldn't ask for a better agent! Any time I have questions or concerns, I just reach out and she responds promptly and is always able to take care of my worries! She's very informative and doesn't mind taking time to explain anything that might not be clear to you. I would recommend her to anyone 10 times out of 10! She really shows that she cares for her clients and respects their time."
We responded:
"Thank you so much, Korina! I'm really happy to know that you feel well taken care of and that we can assist with your questions and concerns. It's important to us that everything is clear and that you feel valued. Your recommendation means a lot! If there's anything else you need, just let me know."
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Tre'Verre Stone

September 12, 2025

5  out of  5
rating by Tre'Verre Stone
"Amazing customer service and attention to detail to the needs I was asking. Seems Willing to listen and hear what I had to say will definitely recommend this Location to my friends."
We responded:
"Tre'Verre, thank you for your wonderful feedback! I'm happy to know you appreciated our customer service and attention to detail. It's great to hear that you felt heard and valued. We look forward to assisting you and your friends in the future. Let us know if there's anything else we can do for you!"
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Nando Lang

September 12, 2025

5  out of  5
rating by Nando Lang
"This location had wonderful associates who showed abundant product knowledge, top tier professionalism, and very effective customer service. I will be recommending this location to my friends."
We responded:
"Nando, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Steven Heppting

September 12, 2025

5  out of  5
rating by Steven Heppting
"Great service and got the job done in an efficient manner."
We responded:
"We appreciate the five-star rating, Steven!"
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Bishari Taylor

September 12, 2025

5  out of  5
rating by Bishari Taylor
"extremely helpful. walked in great environment very intuitive. i had all my questions answered. special s/o to Chris he was amazing"
We responded:
"Bishari, thank you for your wonderful feedback! I'm happy to hear that you found our environment welcoming and that all your questions were addressed. Chris will be delighted to know he made a positive impact on your visit. If there's anything else we can assist you with, feel free to reach out!"
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Kassie

September 12, 2025

5  out of  5
rating by Kassie
"Chris was very knowledgeable and answered all of the questions that I had!"
We responded:
"Thank you, Kassie! I'm happy to hear that Chris was able to assist you with all your questions. Our team is dedicated to providing knowledgeable service, and your feedback is appreciated. If there's anything else you need, feel free to reach out!"
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Luke Aking

September 12, 2025

5  out of  5
rating by Luke Aking
"Christopher was an excellent agent answered all my inquiries and provided exceptional customer service"
We responded:
"Thank you, Luke! I'm happy to hear that Christopher provided you with exceptional service and answered all your inquiries. Our team is dedicated to offering the best support possible. If you have any more questions or need assistance, feel free to reach out!"