State Farm® Insurance Agent Kathy Bernardez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jenny Albarracin
April 25, 2025
5
out of
5
rating by Jenny Albarracin
"I was inquiring about my life insurance and Kathy and her team was on top of all my questions. Thank you for the prompt, professional and efficient service."
We responded:
"Thank you, Jenny, for the fantastic rating! I'm happy to know that you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Ghirmay Tekle
April 2, 2025
5
out of
5
rating by Ghirmay Tekle
"I highly recommend Kathy Bernardez at State Farm Insurance for her outstanding customer service and deep knowledge of insurance policies she took her time answer my questions making easy and stress free. She took time to explain my policy from scratch,ensuring I fully understood all the details and options available to me .Thank you Kathy,for exceptional service!!!!"
We responded:
"Thank you, Ghirmay, for the fantastic 5-star rating! I'm happy to know that you had a positive experience with our office. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Michelle Mi
March 31, 2025
5
out of
5
rating by Michelle Mi
"I have had excellent service from day one from Kathy and every other associate in the office everyone has been helpful explain things clearly patient knowledgeable I have received quick replies when leaving a message both through phone text or email I would highly recommend as they are very attentive and truly care about the service and the customers they serve"
We responded:
"Thank you, Michelle, for your wonderful feedback! I'm glad to hear that you have experienced excellent service from our team. It's great to know that our clear communication and quick responses have been helpful to you. We truly care about providing attentive service and are here for any future needs or questions you may have."
Arya Flores
March 28, 2025
5
out of
5
rating by Arya Flores
"Colin was very helpful on the phone. Kat was also nice, helpful with getting me what I needed. Great employees!"
We responded:
"Thank you so much, Arya for your kind words and for sharing your experience! We’re thrilled to hear that Colin and Kat provided you with excellent service and helped you get what you needed. We truly appreciate your support and look forward to assisting you again in the future!"
Jocelyn Miller
February 8, 2025
5
out of
5
rating by Jocelyn Miller
"After my auto accident, JC showed genuine care and concern, making a stressful situation so much easier. He guided me through the claim process, which was incredibly simple and hassle-free. I truly appreciate his support and highly recommend the service of JC and the rest of Kathy’s team!"
We responded:
"Thank you, Jocelyn, for sharing your experience! I'm happy to know that JC was able to provide the care and support you needed during such a stressful time. It's wonderful to hear that the claim process was smooth and hassle-free for you. Your recommendation means a lot to us, and we're here for any future assistance you may need!"
John Paul Clamor
February 8, 2025
5
out of
5
rating by John Paul Clamor
"Outstanding service!! JC went above and beyond to find me the lowest price for my auto insurance across multiple vehicles. He was knowledgeable, patient, and truly had my best interest in mind. I highly recommend JC and Kathy’s team!"
We responded:
"Thank you, John Paul, for your fantastic feedback! I'm glad to hear that JC was able to assist you with finding the best rates for your insurance. His dedication and expertise are truly valued, and it's wonderful to know he made a positive impact. We appreciate your recommendation and look forward to helping you with any future insurance needs!"
Justin Medrano
February 8, 2025
5
out of
5
rating by Justin Medrano
"After recently buying my first car, I talked with Kathy’s team member Jian, and he was super helpful in setting up an insurance plan! I was quite stressed about setting up car insurance, but Jian was able find a plan that worked for me, and we got it set up in no time! I’d definitely recommend Kathy and her team!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jian “JC” was able to make the process smooth and stress-free for you. Buying your first car is a big milestone, and we’re glad we could help with the insurance side of things. We truly appreciate your recommendation and look forward to being here for you whenever you need us!"
James Campbell
February 8, 2025
5
out of
5
rating by James Campbell
"Jian was very helpful!"
We responded:
"Thank you, James, for your 5-star review! We’re thrilled to hear that Jian “JC”, was able to assist you. Your support means a lot to us, and we look forward to helping you again in the future!"
David Sansone
January 11, 2025
5
out of
5
rating by David Sansone
"Very kind and amicable!! Willing to listen and offer genuine advice about my questions. A very helpful agent who is patient and thoughtful towards customers"
We responded:
"Hey David, I'm so glad to hear that you found our service kind and amicable! It's wonderful to know that you felt listened to and received genuine advice. Our team is dedicated to being patient and thoughtful, and your feedback is truly appreciated. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you for taking the time to give as a 5-star review. "
Starr Sadler
September 20, 2024
5
out of
5
rating by Starr Sadler
"Friendly staff! Very on top of finding answers to my questions :) thank you!"
We responded:
"Hello Starr, glad that we were able to answer your questions. We are here for you anytime, let us know if you need anything else, we are a phone call away. We appreciate your 5 - star review. "
Alan Miranda
September 20, 2024
5
out of
5
rating by Alan Miranda
"Very great people and service. Always helpful and professional"
We responded:
"Hello Alan, thank you for your 5-star review. You are awesome! "
Jonnathan Marquez
September 20, 2024
5
out of
5
rating by Jonnathan Marquez
"Great team and very professional"
We responded:
"Hi Jonnathan, you are very kind to leave us a 5-star review! Have an awesome day! "
Tommy Martin
September 20, 2024
5
out of
5
rating by Tommy Martin
"I had a fantastic experience with Kathy at Statefarm. She was super helpful and went above and beyond to assist me. Highly recommend!! 5 star review."
We responded:
"Hi Tommy, thank you for your kind words. We love to make sure that our clients are always happy. Thank you for taking the time to leave us a 5-star review. "
Pedro Velasquez
September 20, 2024
5
out of
5
rating by Pedro Velasquez
"“I had a great experience with State Farm. Their service was exceptional from start to finish. The team was very knowledgeable and took the time to explain everything clearly, which made the process smooth and stress-free. Their professionalism and attention to detail really stood out, and I felt confident knowing I was in good hands. Highly recommend them for anyone looking for reliable and smart insurance service!”"
We responded:
"Hello Pedro, I am glad your experience with us went smooth. We make sure that every interaction is a remarkable one. We are looking forward to servicing your insurance policies. Thank you for being an awesome client. "
Brenden Christensen
September 13, 2024
5
out of
5
rating by Brenden Christensen
"Kathy educated me on how credit works, I have learned a lot. Thank you for teaching me about credit!"
We responded:
"Hi Brenden, thank you for your 5-star review. Glad we were able to go over how to understand how credit scores work. You will do great! "
Beckett Miyamoto
September 13, 2024
5
out of
5
rating by Beckett Miyamoto
"So amazing"
We responded:
"Thank you Beckett for your 5 star review. Glad that we were able to help you out with your insurance inquiries."
Connor Horgan
September 13, 2024
5
out of
5
rating by Connor Horgan
"Amazing service I 100% reccomend she helped me, my mom, and my newly licensed son. she can truly help anyone with any sort of insurance."
We responded:
"Hi Connor, it was lovely to see you and your mom. Congratulations on getting your license. We are happy that the team was able to help you with your insurance needs. Safe driving! "
Aidan Lee
September 13, 2024
5
out of
5
rating by Aidan Lee
"Kathy helped me with my first car insurance, she was very helpful and I learned a lot from her."
We responded:
"HI Aidan, congratulations again on your first car. Glad we were able to go through the driver safety videos together. We are happy that we were able to also add the discount on your first auto insurance. -Kathy Bernardez - State Farm Insurance Agent, Martinez, CA"
jaiden Domingo
September 4, 2024
5
out of
5
rating by jaiden Domingo
"I texted Kathy with some questions about my car insurance and she was very helpful as well as fast with her replies. She helped sort all my problems out."
We responded:
"Jaiden, thanks so much for the review! I’m happy I could help with your car insurance questions and get things sorted for you quickly. If anything else comes up, just reach out anytime! - Kathy Bernardez - State Farm Insurance Agent, Martinez, CA"
Kristopher Leffle
June 7, 2024
5
out of
5
rating by Kristopher Leffle
"Very quick n skilled team, helped me with efficiency and confidence!"
We responded:
"Kristopher, it was a pleasure speaking with you yesterday. Thank you for your 5 star review, much appreciated. "
Dwayne Knockum
June 7, 2024
5
out of
5
rating by Dwayne Knockum
"Incredible service, and very Knowledgeable"
We responded:
"Thank you Dwayne for your 5 star review. Glad that we were able to help you out with your insurance inquiries. "
Cruz Villanueva
January 27, 2024
5
out of
5
rating by Cruz Villanueva
"Incredible service! 🙏🏽"
We responded:
"We love seeing five-stars, Cruz! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Michael Villanueva
January 20, 2024
5
out of
5
rating by Michael Villanueva
"Glad I went to Kathy to insure my new car. She took time to explain all the options and help me get a policy right for me. Highly recommend speaking to her for your insurance needs."
We responded:
"Michael, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
melissa mata
January 1, 2024
5
out of
5
rating by melissa mata
"Truly a great help! So kind and patient and very helpful!"
We responded:
"Melissa, thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"
Devin Rorke
December 27, 2023
5
out of
5
rating by Devin Rorke
"Called to ask some question and very quick to respond and were very knowledgeable! Would recommend their services!"
We responded:
"Devin, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Martinez, CA."